1. Centralized Collaboration: Basecamp provides a centralized platform where teams can collaborate on projects, share files, communicate, and track progress. Instead of using multiple tools and methods for project management, Basecamp aims to streamline everything in one place, making it simpler for teams to work together.

2. User-Friendly Interface: Basecamp is known for its user-friendly and intuitive interface. The platform is designed to be accessible to users with varying levels of technical expertise, reducing the learning curve and making it easy for teams to get started quickly.

3. Task Management: Basecamp allows users to create to-do lists, set due dates, assign tasks to team members, and track task completion. This makes it simple to organize and manage workloads and responsibilities.

4. Messaging and Communication: Basecamp includes features for real-time messaging and discussion boards. This facilitates quick and efficient communication among team members, reducing the need for extensive email chains or separate communication tools.

5. File Sharing: The platform enables users to upload and share files, documents, and media within the project context. This simplifies the process of sharing and accessing project-related resources.

6. Calendar and Scheduling: Basecamp provides calendar features that allow teams to schedule events, meetings, and deadlines. This helps in keeping everyone on the same page regarding project timelines.

7. Document Collaboration: Basecamp includes document collaboration tools, which means that team members can work together on documents in real-time, eliminating the need for sending files back and forth.

8. Email Integration: Basecamp offers email integration options, allowing users to forward emails to project discussions. This ensures that important project-related information doesn't get lost in crowded inboxes.

9. Mobile Accessibility: Basecamp offers mobile apps for iOS and Android devices, making it convenient for team members to access and update project information on the go.

10. Security and Data Privacy: Basecamp places a strong emphasis on security and data privacy, providing features like data encryption and user authentication to protect sensitive project information.

11. Customer Support and Training: Basecamp offers customer support and training resources to help users get the most out of the platform, further simplifying the user experience.